Thomas Bell had been promoted to station manager six months earlier after several years handling irregular flight operations.
His performance reviews described him as dependable under pressure.
But she’d never met him in person.
And he clearly didn’t recognize her.
That suited Elena until Thomas asked the next question.
“Ms. Carter, would you consider stepping into the jet bridge so we can resolve this privately?”
She thought about it.
“I would, provided my seat remains assigned to me and I’m not being removed from the flight for requesting water.”
“Absolutely.”
Then she looked toward Rebecca.
“I’d appreciate it if Ms. Lin could be included as a witness.”
Rebecca nodded.
“I don’t mind.”
Caroline turned toward Marcus.
“Please continue preparing the cabin. I’ll remain here until this is resolved.”
Marcus hesitated.
“What about Dana?”
Caroline looked at her colleague.
“For now, she’ll stay off passenger-facing duties while Thomas reviews the incident.”
Dana gave an incredulous laugh.
“You’re taking her word over mine?”
“No,” Caroline replied. “I’m asking you to stop arguing while we establish the facts.”
Dana looked toward the cockpit.
“This is ridiculous.”
But she stepped into the galley.
Elena collected her purse and followed Thomas into the jet bridge.
The airport noise was louder outside the cabin.
A baggage cart rumbled beneath the aircraft.
Ground staff moved between vehicles on the apron.
Through the terminal windows, passengers at the neighboring gate watched aircraft being serviced.
