“May I see your boarding pass?”
Dana reluctantly handed it over.
Thomas examined it and checked the passenger information on his tablet.
“Ms. Carter, your reservation is confirmed. Seat 2A is assigned to you. There is no seating error.”
Elena nodded.
“Thank you.”
Caroline looked at Dana.
“Then why did you tell her to move?”
Dana glanced around.
“I had concerns about her behavior.”
“What behavior?”
“She was touching equipment and refusing instructions.”
Elena raised an eyebrow.
“I pressed the call button to request water.”
Caroline looked toward the illuminated call-button panel.
Then back at Dana.
“That’s what the button is for.”
Dana’s face reddened.
“She was making a scene.”
Rebecca spoke again.
“I have a recording of what was said.”
Thomas turned.
“Would you be willing to provide it as part of an incident report?”
“Yes.”
Dana immediately objected.
“You can’t let passengers record crew members!”
Thomas didn’t debate the point.
“We’ll handle the evidence appropriately. Right now, we need to establish what happened.”
Elena watched him.
She recognized his name from operations reports.