She picked up her notebook.
On the first page, beneath the date and flight number, she’d written the words Dana had said in the cabin.
Don’t touch things like that with your filthy hands.
Elena drew a line beneath the sentence.
Then she added the names of the employees responsible for the complaint-process review, with dates for their next reports.
Her assistant appeared at the door.
“Ms. Carter? Your nine o’clock meeting is ready.”
Elena put the notebook in her bag.
“Thank you. I’ll be right there.”
Her assistant glanced at the untouched coffee on the table.
“Would you like some water before you go?”
Elena smiled.
“Yes, please.”
The assistant filled a glass from the pitcher.
Elena took it, thanked her, and walked into the next conference room.
